Sales Representative (Remote)

Description

We're looking for work-at-home sales representatives. Every day, our goal is to provide great customer service, exceeding expectations, and to do that, we need the very best people to join us.

Inbound Sales Reps are responsible for assisting existing and new customers with incoming sales opportunities. Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast-paced and energetic environment.

Essential Duties and Responsibilities: (Other duties may be assigned)

Maintain relationships with existing customers

Must be comfortable taking inbound calls

Listen to customer concerns with the goal of identifying the causes of the problem

Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers

General knowledge of company, products, and/or services

Obtain customer information and enter data into various CRM systems

Adhere to QA requirements and utilize a call flow

Characteristics of an ideal candidate:
High school diploma or equivalent

Customer Service and Sales experience

Proficient with technology applications; email, internet browsers, search engines and data management systems

Ability to work independently as well as part of a team

Highly reliable with the ability to maintain regular attendance and punctuality

Excellent communication skills (professional demeanor)

Proficient in multi-tasking

Ability to build rapport with customers and exhibit empathy

Team-oriented and customer-focused

Excellent interpersonal skills and the ability to build relationships with your team and customers